Job and outsourcing in IT

[MFalcon]

Well we have seen this in the clothing and shoe industy and I guess it was only a matter of time before IT became the next target. Obviously, the US doesn't manfacturer shit anymore, so why should American companies keep the services industry here as well?

“If you have an enterprise-level support agreement with Microsoft, then there's a good chance that you've talked to one of the crack PSS support pros at the Microsoft call center in Las Colinas, Texas (Las Colinas is just a few miles from downtown Dallas). The center has been answering those tough questions for years and some of us have forged relationships with the support personnel there.

If you've noticed that some of PSS folks that you've worked with closely over the last few years don't answer your emails anymore, it might be because they lost their jobs. Rumor has it that the center is slated for shutdown sometime in 2004 and that those jobs are being outsourced to India. We can't say for sure, but we're thinking about learning Hindi, just in case.”


http://www.washtech.org/wt/news/industry/display.php?ID_Content=4585